Got questions? We've compiled the most frequent answers about account security, completion estimates, and payment security.
Find fast, transparent answers to the most common questions regarding account safety, booster assignment, delivery timeframes, and our refund guarantee.
Yes. For Self-Play orders, there is zero risk since you play on your own account in a normal group. For Piloted orders, our boosters connect via dedicated private VPNs matching your exact country and city to replicate your normal login patterns. We enforce a zero-tolerance policy against cheats, bots, or automated scripts.
No. Boosters are contractually prohibited from touching any equipment, currency, materials, or mail outside what is required for your ordered service. All character states are logged before and after the session.
Over 90% of our orders are picked up by an active booster within 15 to 30 minutes. If you select Express Mode, your order is prioritized to the top of our pro feed for instant assignment.
Yes! Simply message your booster in your order's private live chat. They will safely pause the boost, log off your character, and resume whenever you finish your session.
Yes. You can enable the Private Live Stream option during checkout. Your booster will provide a private, unlisted Twitch or YouTube stream link so you can watch your runs live.
We accept all major Credit/Debit Cards (Visa, MasterCard, American Express), PayPal, selected Cryptocurrencies, and internal Wallet balances. All transactions are processed through encrypted 256-bit PCI-compliant gateways.
If for any reason our boosters cannot complete your order within the estimated timeframe, you are entitled to a free booster reassignment or a 100% money-back refund as outlined in our Refund Policy.
Our dedicated customer support team is available 24/7 to assist you via live chat or support ticket.