Refund & Cancellation Policy

We stand behind our services with a transparent, player-first money-back guarantee policy.

At {siteName}, customer satisfaction is guaranteed. We stand firmly behind the quality of our verified boosters. If an order cannot be completed or unexpected issues arise, our transparent refund policy ensures you are protected.

Refund Eligibility Framework

100% Refund

Order Not Yet Started

If you cancel your order before a booster has claimed or commenced gameplay, you are entitled to an immediate 100% full refund.

Pro-Rated

In-Progress Cancellations

If you request cancellation while an order is partially completed, you will receive a fair pro-rated refund for the unfulfilled portion of the service.

Quality Guarantee

Performance Failure

If an assigned booster fails to achieve the contractual objective or rank within the agreed parameters, you may request a replacement booster or full refund.

Technical Inability

Server & Game Patches

If an unexpected game developer patch or server shutdown renders the ordered service impossible to fulfill, a 100% refund is issued immediately.

Refund Processing Timelines

Internal Wallet Balance: Credited instantly upon approval. Can be reused immediately for any other service on the marketplace.
Original Payment Method (Credit Cards / PayPal): Processed within 24 hours, typically appearing on your financial statement within 3 to 5 business days depending on your bank.
Cryptocurrency: Sent within 24 hours minus standard network blockchain gas fees.

How to Request a Refund: Open a dispute directly from your active Order Dashboard, or email [email protected] with your Order ID and reason for cancellation.

Have Questions or Need Assistance?

Our dedicated customer support team is available 24/7 to assist you via live chat or support ticket.

Contact Customer Support Help Center & FAQ

Refund & Cancellation Policy

We stand behind our services with a transparent, player-first money-back guarantee policy.

Refund Eligibility Framework

100% Refund

Order Not Yet Started

If you cancel your order before a booster has claimed or commenced gameplay, you are entitled to an immediate 100% full refund.

Pro-Rated

In-Progress Cancellations

If you request cancellation while an order is partially completed, you will receive a fair pro-rated refund for the unfulfilled portion of the service.

Quality Guarantee

Performance Failure

If an assigned booster fails to achieve the contractual objective or rank within the agreed parameters, you may request a replacement booster or full refund.

Technical Inability

Server & Game Patches

If an unexpected game developer patch or server shutdown renders the ordered service impossible to fulfill, a 100% refund is issued immediately.

Refund Processing Timelines

Internal Wallet Balance: Credited instantly upon approval. Can be reused immediately for any other service on the marketplace.
Original Payment Method (Credit Cards / PayPal): Processed within 24 hours, typically appearing on your financial statement within 3 to 5 business days depending on your bank.
Cryptocurrency: Sent within 24 hours minus standard network blockchain gas fees.

How to Request a Refund: Open a dispute directly from your active Order Dashboard, or email [email protected] with your Order ID and reason for cancellation.

Have Questions or Need Assistance?

Our dedicated customer support team is available 24/7 to assist you via live chat or support ticket.

Contact Customer Support Help Center & FAQ